Success story

Train Together - highlighting commitment to their learners.

The dynamic Training Provider state Cognassist 'has been instrumental' in achieving their goals.

Summary

Empowering Neurodiverse Learners with Cognassist

Train Together, a forward-thinking training provider, has transformed its approach to learner support through the implementation of Cognassist. Since adopting the platform in 2020, they’ve significantly enhanced their ability to identify and support neurodiverse learners from day one. With an impressive 95–100% engagement rate and a “Good” Ofsted rating, the organisation continues to lead in inclusive education, ensuring every learner feels supported and empowered.

 

95-100%

Engagement rate on the Cognassist platform.

Good

Train Together are delighted to have a 'Good' Ofsted Inspection rating.

Day 1

"We can now identify learners who need additional support from day one."

Challenge overview

Identifying and Supporting Learners with Hidden Needs

Before implementing Cognassist, Train Together struggled to consistently identify and support neurodiverse learners. Learners requiring reasonable adjustments or additional help often went unnoticed, creating barriers to their success. Nicola Clark, Head of Learning Support, highlighted the need for a more robust, evidence-based solution to foster inclusion and ensure no learner was left behind.

Challenges
  • Difficulty identifying neurodiverse learners early in the process.
  • Learners needing support were slipping through the cracks.
  • Lacked a robust, evidence-based system to ensure inclusive learning.

About Train Together:

Established in 2011, Train Together is a dynamic training provider delivering high-quality apprenticeships across the UK. With a deep-rooted commitment to neurodiversity and learner success, they work with a diverse range of individuals and are driven by the goal of ensuring every learner has the support they need to thrive.

Solution overview

Transforming Support with Seamless Integration of Cognassist

Train Together integrated Cognassist smoothly into their operations, with tailored training and exceptional implementation support from the Cognassist team. The platform not only met compliance standards but also enhanced learner engagement and tutor effectiveness.

Since launch, Cognassist has enabled Train Together to identify learners requiring additional support from day one, leading to timely interventions and personalised learning experiences. Insights from the platform have informed the creation of a structured Reasonable Adjustment Policy and Matrix. Tutors are now better equipped, learners feel more supported, and overall outcomes—including completions, engagement, and satisfaction—have improved markedly.

As they aim to become an outstanding provider, Train Together continues to refine their use of Cognassist, recognising it as a vital tool in their mission to support every learner effectively.

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Results
  • 95-100% Engagement.
  • Ofsted Rating: Good.
  • Learner needs identified from day 1.
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