Openreach’s journey to building an inclusive and supportive workplace with Cognassist
Openreach partnered with Cognassist to improve neurodiversity awareness, empowering employees and creating a more inclusive workplace culture.
89%
of employees recommend Cognassist
83%
uptake and engagement
Increase
in employee confidence and awareness
Addressing gaps in neurodiversity awareness
Openreach identified a lack of understanding and awareness about neurodiversity across its 38,000-strong workforce. The company recognised the need to educate its leaders, promote inclusion, and create safe spaces for employees to discuss neurodiversity. With growing recruitment and disclosures, Openreach sought a structured approach to support neurodiverse employees and foster confidence across teams.
- Limited understanding of neurodiversity across the organisation.
- Lack of tools to support neurodivergent employees.
- Building confidence and awareness among leaders and teams.
About Openreach:
Openreach, a division of BT Group, is the UK’s leading provider of digital network infrastructure. Established in 2006, it operates a nationwide network that delivers broadband, phone, and Ethernet services to homes and businesses. With approximately 38,000 employees, Openreach is dedicated to building and maintaining the UK’s digital backbone, supporting millions of connections daily. The company is committed to innovation, sustainability, and inclusivity, ensuring its services meet the needs of modern communication. Openreach continues to drive progress with full-fibre broadband expansion, enabling faster, more reliable connections to power the UK’s digital future.
| Employees: | 38,000+ |
| Industry: | Telecoms |
| Established: | 2006 |
Empowering inclusion through tailored assessments and training
Openreach collaborated with Cognassist to deliver cognitive assessments and tailored training programmes. These initiatives equipped leaders with tools to better understand and support neurodiverse employees. The programme also helped individuals gain insights into their cognitive strengths, boosting confidence and awareness. The flexible and personalised approach supported cultural change, driving inclusivity across teams.
Empower your workforce with inclusion—book a demo with Cognassist today and start building a neurodiverse culture.
Book a demo- Personalised development plans
- Interactive neurodiversity workshops
- Ongoing inclusion strategy suppor
