Transforming workplace culture: London Ambulance Service’s journey to neurodiversity leadership with Cognassist
London Ambulance Service partnered with Cognassist to build a neuro-inclusive workplace, enhancing staff confidence, collaboration, and inclusion.
94%
of LAS employees felt confident about their neurodiversity responsibilities after training.
100%
of LAS employees would recommend the Cognassist training to fellow colleagues.
8.5/10
was the overarching score LAS employees gave the Cognassist training they received.
Addressing neurodiversity challenges in the workplace.
The London Ambulance Service (LAS) recognised the need to create a workplace culture that embraced neurodiversity among its 10,000 staff and volunteers. However, the organisation faced challenges in understanding and accommodating the diverse cognitive needs of employees, which affected collaboration, performance, and well-being. These obstacles highlighted the importance of structured solutions to empower neurodiverse staff and foster inclusion.
- Lack of awareness and understanding of neurodiverse needs among staff.
- Difficulty in making reasonable adjustments to accommodate neurodivergent employees.
- Challenges in fostering collaboration and inclusivity across a large workforce.
About NHS London Ambulance Service:
We are the world’s busiest emergency ambulance service. Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year.
We are the busiest emergency ambulance service in the UK serving one of the world’s most dynamic and diverse cities. We provide emergency and urgent healthcare that is free to patients at the time they receive it.
| Industry: | Emergency Services |
| Ambulance stations: | 64 |
| Employee size: | 8,000+ |
Creating a neuro-inclusive workplace with Cognassist.
London Ambulance Service partnered with Cognassist to implement a comprehensive neurodiversity programme, including cognitive assessments and personalised training. This initiative empowered employees to disclose neuro-differences, facilitated tailored support, and created an inclusive culture. The training provided managers with actionable insights to support neurodiverse staff, leading to improved collaboration, confidence, and inclusivity throughout the organisation.
Join organisations like London Ambulance Service in embracing neurodiversity.
Book a demo- Increased employee confidence and performance through tailored cognitive training.
- Enhanced collaboration and inclusivity among teams.
- Significant cultural shift, with 84% of neurodivergent staff comfortable disclosing their differences.
