Page last updated: 02/04/2020
Below are the steps Cognassist has taken to keep our customers, their learners and employees safe in the wake of the Coronavirus (COVID-19) outbreak. We’d like to reassure you that Cognassist is designed to support remote use and that we have robust contingency plans in order to ensure continuity of service and any disruption to your business operations is minimised.
Cognassist is ‘Location Neutral’
With the potential for increasing numbers of people self-isolating, the possibility of college and office closures, and more people remote working, it’s going to be challenging to ensure a quality education is delivered to all.
We’d like to reassure you that Cognassist is designed to support remote use:
In short, Cognassist is ‘location neutral’.
In addition, while the virus remains a threat, we thought you’d be interested in these learning resources we’ve developed on the subject of supporting remote working and dealing with stress, which have been unlocked for anyone to access:
Health & Safety
Our priority will always be the health and safety of our customers, their learners and our employees. Below, you will find some of the steps we have taken regarding attending meetings or training sessions and the additional steps we are taking to ensure continuation of your service. We are carefully monitoring the latest information regarding COVID-19 and will continue to follow official Government and Public Health England advice in our operations. Any further updates to will be communicated to you via email.
Additional Measures Cognassist is Taking
We recommend all customers and staff keep themselves up to date with the Government’s latest advice, which can be found here, and NHS information on the virus and how to protect yourself, which can be found here.
We understand that the situation could change, but please rest assured that we are monitoring this and will keep you updated. If you have any questions or concerns, please do not hesitate to contact your account manager.